Privacy Policy – Fig Immerse Studio
Last Updated: December 2025.
About us
Fig Immerse Studio (“we”, “us”, “our”) is a company based in Ontario, Canada. We are committed to protecting the privacy and confidentiality of personal information that we collect from individuals and businesses (“you”). This Privacy Policy explains how we collect, use, disclose, store and protect personal data in compliance with PIPEDA and applicable Ontario laws.
Scope of this policy
This Policy applies to all personal information collected by us in the course of our business activities — whether online (via our website) or offline (e.g., business communications, forms, contracts). It also applies to business-related contact information when it identifies an individual (for example, a sole proprietor, a contact person at a company, etc.).
What Information we collect
Depending on how you engage with us (e.g., contact form, service request, newsletter sign-up, business onboarding), we may collect:
- Business contact and company data: company name, business address, business phone number, business email address, name and contact details of a business representative.
- Personal information (when relevant): individual’s name, email address, phone number, role/title, and other contact details if you (or your business) provide them.
- Usage and technical data (if you use our website): IP address, browser type, operating system, cookies and other tracking technologies, pages visited, user interactions, and other analytics data.
Purposes for collection and use
We collect and use this data only for purposes that are clear, explicit and legitimate. Such purposes may include:
- To respond to inquiries, provide quotes or services, and communicate with you or your company.
- To manage and deliver services you request.
- To onboard and maintain commercial relationships.
- To send business-related communications (e.g., service updates, relevant information), only when you have given consent or there is a prior business relationship.
- To manage and improve our website, for analytics, performance, and user-experience optimisation.
- To comply with legal, regulatory or accounting obligations.
We will not collect or use information in a way incompatible with these purposes — unless we inform you and obtain additional consent.
Consent and lawful collection
We collect, use, and disclose personal information only with your knowledge and consent, except as may be required or permitted by law. Consent may be obtained explicitly (e.g., via form, checkbox) or implicitly where appropriate (e.g., when you voluntarily provide data to request a service). priv.gc.ca+2priv.gc.ca+2
We limit collection to what is necessary for the purposes identified. We do not collect data indiscriminately or without your knowledge.
Disclosure to third parties
We will not sell, rent, or trade your personal or business contact information. We may share your information only in limited circumstances, such as:
- With trusted service providers (e.g., hosting, analytics, email delivery) under contractual confidentiality obligations, to facilitate services or website operations.
- When required or permitted by law (e.g., court order), or to protect our legal rights (e.g., fraud prevention, security).
If any sharing or transfer outside Canada is intended (for example, using third-party services hosted abroad), we will inform you in advance, and ensure comparable privacy safeguards as required under PIPEDA.
Retention and Security
We keep personal/business information only as long as needed to fulfil the purposes for which it was collected — or as required by law. After that, we securely destroy or anonymize it.
We implement reasonable administrative, technical, and physical safeguards to protect data against unauthorized access, disclosure, loss, modification, or theft. While we strive for high security, no online transmission or storage can be guaranteed 100% secure.
Individual Rights — Access, Correction, Withdrawal
Under PIPEDA, you have the right to:
- Request access to any personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Withdraw consent to data use or disclosure — though such withdrawal might affect our ability to provide some services.
If you wish to exercise any of these rights, please contact us (see “Contact Us” below). We will respond within a reasonable time, consistent with legal requirements.
Transparency and accountability
We designate a person (or position) within Fig Immerse Studio responsible for privacy compliance. The contact details of that person (or office) will be publicly available in this Policy.
We commit to openness: we will make available information about our privacy practices, what data we collect, how we use it, with whom we share it, etc. We will inform you, at or before the time of collection, about the purposes for which information is collected. priv.gc.ca+1
Cookies and tracking (Website)
If you use our website, we may deploy cookies or similar technologies for analytics, performance, and marketing. We will clearly explain what tracking technologies we use, why, and how you can opt-out or disable them (via browser settings or other means).
Changes to this policy
We may update this Privacy Policy from time to time, e.g., to reflect changes in law or in our practices. When we do, we will revise the “Last Updated” date and publish the new version on our website. Continued use of our website or services after updates constitutes acceptance of the revised Policy.
Contact us
If you have any questions, concerns, or requests regarding our privacy practices — including access, correction, or withdrawal — contact:
Fig Immerse Studio
Rykert St L2S1Y8 St. Catharines, Ontario, Canadá]
Email: info@figimmersestudio.com